MerchantConnect

Real-Time Merchant Services

My Payment Insider, web-based real-time service, provides the streamlined and secure reporting. You can quickly and easily access payment information while protecting cardholder and account data. MerchantConnect brings together all the information you need to better manage your electronic payment processing activity. It’s at your fingertips when you need it.

My Payment Insider provides a single log-in for a single location and features the ability to manage your account and have convenient access to important reporting and support information.

My Account

My Payment Insider provides you with fast access to all the information you need to manage your account and ensure that you receive the best possible merchant services. Review your merchant profile, view your statements, maintain account information, contact customer service, and monitor equipment shipment status.

My Reports

My Reports shows you timely and secure accounting information including deposit summaries, transaction activity, chargeback, and retrieval status and links to report sites for our Electronic Gift Card and Electronic Check Service programs.

Support

The Support Area of My Payment Insider makes it easy to find comprehensive information about transaction processing, industry mandates, product support and practical tips for how to control processing costs and improve your bottom line.

• The Interchange Information Area helps you better understand the rules and regulations that determine transaction pricing. Included are charts that outline qualification categories and helpful information on how to prevent downgrades for your specific industry.
• The Compliance and Data Security section provides valuable payment industry guidelines and best practices to help you safeguard both your businesses and your customer account information.