How to Prevent Chargebacks: Simple Tips for Small Businesses

Most chargeback disputes are fixable

Most chargebacks I see are not fraud. They are a customer who did not recognize the charge, could not reach the business, or did not get what they thought they were buying. The bank made it easy to dispute, so they did. That is actually good news. If most chargebacks come from confusion, most of […]

How to Prevent Chargebacks on Subscription Payments (What Actually Works)

Subscription chargebacks: they forgot, you pay

Subscription revenue is the best kind of revenue, right up until the disputes start showing up. If you bill customers monthly, you already know the pattern. Someone signed up in January, forgot about it by April, saw a charge they did not recognize, and called their bank instead of you. The bank opened a dispute. […]

What Is the MATCH List? (And How to Know If You Are On It)

EMS Payments graphic reading Am I on the MATCH list

You applied for a merchant account and got declined. So you applied somewhere else, and got declined again, faster this time, and nobody would tell you why. At some point someone says the words “MATCH list,” and it is the first you have ever heard of it. Here is what it is, how businesses end […]

Visa VAMP: The New Chargeback Rules No One Explained to You

Visa VAMP new chargeback rules graphic from Electronic Merchant Services

Visa is keeping a scorecard on your business. Every chargeback counts against it. So does every time a customer tells their bank “I did not make that charge,” even if you refund them, and even if it never becomes an official chargeback. Most business owners have never heard of this program. In one 2026 survey, […]

What Is a Chargeback? (And What Happens to Your Money)

EMS Payments graphic reading What is a chargeback

An email lands. A customer you sold to two months ago has disputed the charge. By the time you read the notice, the money is already gone from your account, and there is a fee attached for the trouble. Nobody asked you first. That is not a glitch in the process. That is the process. […]

How to Read Your Merchant Statement (Without a Decoder Ring)

EMS Payments graphic reading Read your merchant statement

Your merchant statement arrives every month, and most business owners do one of two things with it. They glance at the total and file it, or they open it, see four pages of codes and abbreviations, and close it again. I do not blame anyone for the second one. Processing statements are not written to […]

Electronic Merchant Services
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