8 tips for merchants to avoid credit card chargebacks

Chargebacks are a costly and unfortunate fact of life for many small businesses that accept credit cards. However, there are ways you can protect yourself against unfair chargebacks. Credit card chargebacks happen when customers contact their credit card issuers to dispute charges. If an issuer deems a dispute valid, your merchant account is debited for […]
MasterCard Wants to Turn Your Thumbprint Into a PIN Number

MasterCard announced a “next generation biometric card” which embeds fingerprint recognition into debit cards. That may not be good news. The card requires customers to place their thumb on an embedded chip while it’s placed in card readers. Customers will still have to enter their PIN, but the transaction won’t be approved unless both the […]
Mobile Payment: Advantages for Small Businesses
Mobile payment is a trend that is quickly catching up with customers. The advanced mobile currently in existence enable users not only to browse the Internet and communicate with their social network contacts while on the go, but also to make purchases and make payments for the same via the mobile channel; without them having […]
Despite costs, airlines deploy mobile payments to leverage revenue opportunities
A new CellPoint Mobile-commissioned survey of more than 50 airline revenue and payments professionals finds common agreement around revenue opportunities that arise from deploying mobile payment capabilities, even as they cite common challenges for turning payment potential into revenue realities. The findings, contained in a newly published Airline Industry Brief, reflect the opinions of airline […]
American Express Study Finds Mobile Changing Restaurants
If you ever thought that mobile payments, mobile ordering, and other such mobile technologies were having some kind of impact on the restaurant business, but you weren’t sure just what kind of impact, take a moment to congratulate yourself on such highly-toned instincts. Then, take a look at the output of a recent study from […]
Upgrading to EMV Reduces Fraud Liability and Boosts Customer Experience
Many small businesses operate on tight margins. That’s one reason they have been slow to upgrade their payment systems to accept EMV chip-enabled cards. Many are also stymied by the cost and complexity of the required changes. October 2015 marked the deadline for small businesses to upgrade their payment systems. As the one-year anniversary recently […]
Future of payments? Phone will set the tone
Consumers have grown accustomed to real-time experiences in their everyday lives — making connections, downloading music, managing travel. In this fast-paced reality where information needs are often satisfied instantaneously, consumers now demand the same immediacy from their financial institutions. The latest Expectations & Experiences: Household Finances quarterly consumer trends survey from Fiserv, released in February […]
Guide to Safe Payments
Understanding your risk As a small business, you are a prime target for data thieves. When your payment card data is breached, the fallout can strike quickly. Your customers lose trust in your ability to protect their personal information. They take their business elsewhere. There are potential financial penalties and damages from lawsuits, and your […]